Great serviceThis is a great company. I had a water heater installed and never had a better service person. He was informative and did a wonderful job. Very prompt and efficient.
They are always timely, helpful and get the job done right.I received an email from All Pro saying my water heater was due for an annual maintenance. I gave them a call thinking I would be scheduling an appointment for a week or two in the future. To my surprise they said they would send a technician right away. Wow, that's service! He arrived and introduced himself and told me about what he planned to do. It was a pleasure working with him. He was friendly, polite, and terrific with dogs. It was a hot day, a very hot day, and my water heater is in the garage. I felt rather guilty about that but he didn't complain. He took care of everything and left the area neat and tidy. He even helped me move a couple of the heavier boxes back into place. I've used All-Pro for all my plumbing work. They are always timely, helpful and get the job done right.
- Elizabeth B.
Thank you for the prompt and professional service.Thank you for the prompt and professional service. When our A/C stopped working yesterday, I assumed that the 17-year-old compressor was just going to need to be replaced. I looked at reviews for several companies and called some of them. The smaller companies had a wait of a week or more, and the bigger companies seemed to be money-hungry. The reviews online for most companies were scary....horror stories of $25,000 quotes, etc. Since it's August, I was out of options, resigned to the fact that thousands of dollars would be spent, and in a time crunch, so I called two of the bigger ones, including All-Pro. Since your company was able to send someone the next day, I went with it. (Well, ok, I had another company scheduled in the afternoon so I could compare the two ridiculous quotes.....I did call them and politely cancel..). Your very professional dispatchers called us this morning to let us know that they could send someone even earlier. Yay! The tech was very professional, polite, and friendly. He gave us several options, all of which were far less expensive than I had feared. He was very patient as we asked a million questions. He got our old system back up and running and let us know some things to keep an eye on. Bottom line, less than 24 hours passed between the time I discovered the A/C was broken until the time it was fixed, and at a reasonable price. Thanks ALL-PRO.
- Lisa L.
Exactly the service and care I was looking for!I was very happy with the job they did! I had been waiting on a plumber from another company all day, just to be called at 4 pm saying they wouldn't be able to make it. I called All Pro and they said they could send someone over between 5-7, I was so relieved. He showed up around 530, diagnosed the problem, gave me the price and as soon as I agreed, he got to work right away! He was quick and fixed our clogged drain and cleaned up afterward. It was exactly the service and care I was looking for!
- Grace A.
Thank you to all who were involved.I called All Pro to get a problem toilet fixed. While talking to Chris, who was setting up the appointment for me, I told her about another problem I have been having involving a 3/8 inch copper tube running from the water pipe above my water heater, going into the wall and coming out on the front patio. This pipe began dripping water several months ago and had developed into a steady steam. I have talked to many people during the last few months and none of them could even tell me what the tube was for or why it was running water all over my patio. She said she would talk to the HVAC Manager and see if he might know something about it. The appointment for the Toilet repair was set for between 12:00 and 2:00 today. Mike arrived on time, got the toilet situation going and then asked me if there was anything else he could help me with. I told him about my conversation with Chris (forgive me if I'm spelling your name wrong) and then I showed him the where the tubing was and showed him where running out on the patio. He called the HVAC manager and came back and explained what is was for and what was needed to fix it. To make a long story short, a new water heater and the addition of an object I can't remember the name of and the elimination of the offending copper tubing and the problem was fixed along with the toilet. No more water running out on my patio and making a mess, a toilet that behaves itself. Thank you to all who were involved.
- Carolyn E.
Their response time is quick. Always either the same day, or the next dayI would recommend ALL PRO Plumbing to anyone that is looking for good professional service. They installed a sink and garbage disposal for me and did a great job. Their response time is quick. Always either the same day, or the next day
- Chris H.
Gary was absolutely amazing today. He was friendly, knowledgeable! I would definitely recommend!Gary was absolutely amazing today. He was friendly, knowledgeable! It seemed a little pricey but our problem needed to be addressed immediately. Great customer service. I would definitely recommend!
- Danielle O.
They came to our rescue!They came to our rescue on January 8, 2018. we had a clogged toilet that overflowed all the way to the downstairs bathroom it was a horrific scene that day. That is when we decided to call All Pro Plumbing. Talked to a nice lady on the phone gave her our info and told us would call back to ensure us someone would come out to help. Within minutes gave us a response time and told us someone will be there within the hour. Sure enough that is when they showed up and quickly diagnosed the problem, went to work, and unclogged whatever was in there that needed to be unclogged. They were efficient, respectful, and professional. They also checkout out other things to make sure that toilet was working fine before they left. Great customer service!
- Vincent M.
All Pro is definitely the people we will be calling for all our plumbing, heating and air conditioning needs from now on.All Pro was awesome we called and they came the same day when our shower drain was leaking into our downstairs ceiling.....the service person was so nice and was very fast and very professional. The price was very reasonable and affordable. They did an outstanding job and we would recommend this company for all your servicing needs. This is the second time using this company, the first was for our water heater and they replaced it fast and very affordable the same day. They came at around 5 and was here until around 9 fixing not only our leaking shower drain but our water pressure value needed to be replaced. They did both and I do not think we would have gotten a better deal or a nicer person to come and do the repairs. All Pro is definitely the people we will be calling for all our plumbing, heating and air conditioning needs from now on.
- Pamela M.
Was very happy with the quick response to my call for help.Was very happy with the quick response to my call for help. It was a very good experience even though it was a stressful situation. They worked with me and were empathetic to my problem and my limitations. They were very thorough in explaining the situation and what needed to be done, explaining and showing me the problem. Once it was decided what I had to do they were quick to get to work and completed the job in a very timely manner. All in all it was a stressful but good experience
- Susan C.