As experienced home service professionals, a key part of our job here at All Pro Plumbing, Heating, Air & Electrical is making sure you get the most out of your equipment. That’s why you will often hear our technicians, plumbers, and electricians talk about warranties. Warranties are a key part of keeping your essential appliances working their best for years to come. However, sometimes homeowners get confused when talking about warranties because they also have what’s known as a home service agreement.
All the most essential consumer products, from cars to HVAC systems to electronic devices, tend to come with warranties. This is a guarantee from the manufacturer ensuring that your product will be repaired or replaced if an unexpected issue occurs. Warranties are critical for letting buyers know they are getting a quality product and that the manufacturer stands by the price they are charging for that product. Sometimes, warranties will cost extra, but with most expensive equipment, they are included as part of the purchase price. Warranties can vary widely, however, depending on the company and the product/appliance, which is why it’s important to read the fine print whenever you are making a big purchase. Legally, the warranty must be available to the consumer before they buy the product, so you may want to compare warranties the next time you are weighing spending a significant amount of money on something.
A service agreement on the other hand, also sometimes known as a service contract or “extended warranty,” is something entirely different. Service agreements are similar to warranties in that they usually cover a specific period of time—for instance, within a year of when your product/appliance was purchased. The difference is that service agreements typically cost an additional amount of money, on top of the fixed rate you are paying for the product and the warranty that comes with it. Sometimes, service agreements add little more than the service you are already entitled to under your warranty. For instance, it is not uncommon for a service agreement to only cover specific parts of a product, or to only guarantee repairs under specific circumstances. This can make it difficult for you to get the repairs you need when you need them, and oftentimes, the cost of a service agreement ends up equating to what you would get by just hiring a service company instead.
There are some cases where a service agreement may be a useful purchase. To provide an example, car warranties only last for so long, so you may want to consider purchasing a service agreement, either with the manufacturer or with a third-party company, when your vehicle’s warranty runs out. Again, this all tends to vary greatly depending on what you are buying and the company you are buying it from, so you should always take the time to compare what you get with your existing warranty and what you will receive with an additional service agreement.
The good news in all of this is that you’ll have to worry about shopping around and comparing prices and warranties a lot less as long as you’ve got All Pro Plumbing, Heating, Air & Electrical on your side. By signing up for membership in our All Pro Protection Plan, you will be guaranteed exceptional maintenance for your plumbing, heating, air conditioning, and electrical equipment. On top of that, our membership plan comes with routine safety inspections, priority repairs, special discounts, and zero fees on after-hours and emergency services. You can even transfer your membership to a new house or homeowner! Remember, regular maintenance is an important part of getting the most out of your appliances. Many manufacturers will not even replace your equipment if it has not been well-maintained. Instead of going directly through the manufacturer for a service agreement, call All Pro to sign up for our Protection Plan today, and get ready to receive the guaranteed service you deserve!