All Pro Plumbing, Heating, Air & Electrical is proud to have been recently honored with the prestigious Training Excellence Award from the National Comfort Institute (NCI). Presented during NCI’s 2018 Annual Conference, held in Austin, Texas, and accepted by our service manager, Michael Greany, and our field supervisor, Nick Perez, the award recognizes our commitment to superior service and Performance-Based Contracting™.
NCI President, Rob Falke, who presented the award along with NCI CEO, Dominick Guarino, commented on our dedication to thorough technician training, noting that “nearly 75% of [All Pro’s] 53 technicians—including plumbers—go through NCI training and earn certifications. This is really rare.”
In order to meet the criteria for the Training Excellence Award, companies must hold themselves to strict standards. At All Pro Plumbing, Heating, Air & Electrical, we make it our mission to not only meet but exceed our customers’ expectations, every time.
Because of this, we’re proud to have met NCI’s criteria for the Training Excellence Award, including:
- Including training as part of our company culture
- Providing our employees with continuous training and education, internally and externally
- Holding classes in state-of-the-art facilities that are conducive to the learning environment
- Sharing our knowledge gained through training with other NCI member contracting companies
As an NCI-certified contractor, we have the specific training and tools needed to perform our job in the same way that a certified realtor is trained to sell homes or a lawyer is educated in the law. Our team is continually trained on the latest heating, air conditioning, and plumbing technology so that we can always provide the very highest quality of service for our customers.
Upon accepting the Training Excellence Award, Michael Greany commented, “All Pro’s reputation is based on our highly trained service technicians, knowledgeable and courteous office staff, and experienced management team. Our motto is ‘Problem Solved,’ and we strive to always solve commercial and residential customers’ problems. Training is the key to our success.”
To learn more about All Pro Plumbing, Heating, Air & Electrical and our commitment to quality and top-level training, give us a call at (909) 253-0664!